Hospitality | Facility & Technical Operations | Business & Digital Operations

20+ Years in International Hotel Operations

Hospitality Operations · Facility & Technical Operations · Business & Digital Operations

For more than 20 years, I have worked in international hotel environments where operations, buildings, technology and commercial responsibility come together.

My experience combines hotel operations, facility and technical operations, practical building-systems knowledge, IT and digital operations, and responsibility for budgets, CAPEX/OPEX, asset performance, suppliers and projects.

I understand hotel operations as a whole – from technical reliability and guest comfort to costs, investments, suppliers and operational priorities.

Alexander Wich - international hospitality operations

Proven Experience

20+ Years

International hotel operations

61,000 m²

Multi-property operational responsibility

987 Rooms

Copenhagen Airport hotel cluster

Facilities + Technical + IT

One operational perspective

Experience

Operating where hospitality, buildings, technology and business meet.

My career combines hotel operations, facility management, technical operations and digital systems with commercial and operational responsibility.

I have led teams and suppliers, managed technical infrastructure and IT environments, planned CAPEX and OPEX, developed maintenance structures, delivered energy and efficiency initiatives, and supported projects, refurbishments and hotel openings.

For me, it is not enough that systems simply work. Technical decisions must fit the hotel operation, the budget, the guest experience, the asset and the long-term commercial picture.

What I Bring

Hospitality Operations

Understanding of hotel operations, guest experience, conference and event environments, and cross-functional operational coordination.

Facility & Technical Operations

Building operations, preventive maintenance, BMS/CTS, HVAC, technical infrastructure, compliance, energy and lifecycle planning.

Business & Asset Performance

Budgets, CAPEX/OPEX, cost control, lifecycle decisions, investment priorities, supplier performance and business continuity.

Digital Operations

Hotel IT, networks, Wi-Fi, telephony, AV, access systems, digital platforms and operational technology.

Practical Technical Understanding

Understand the systems. Use specialists well.

My technical knowledge has developed over many years through operational responsibility, commissioning, system handovers and supplier-led training.

I do not replace specialist engineers or technicians. My role is to understand systems well enough to identify issues and dependencies, ask the right questions, coordinate specialist suppliers and judge whether a solution is technically, operationally and commercially sound.

Selected Impact

605-Room Hotel Opening

Supported technical commissioning, system handover and operational stabilisation of a major Copenhagen Airport hotel.

Business Continuity

Developed solutions that kept critical hotel processes running during technical and digital disruptions.

Performance & Efficiency

Improved energy, water, maintenance, digital infrastructure and technical operating processes.

Refurbishment During Live Operations

Delivered a five-phase renovation – Ballroom, Restaurant, Bar, Lobby and guestrooms – while the hotel remained fully operational, with close coordination and minimal disruption to guests and operations.

Looking Ahead

Applying experience where operations and technology belong together.

I am looking for a responsible role in hospitality, facility management or a comparable operational environment where my experience across hotel operations, building systems, digital technology and commercial management can make a practical contribution.

I am particularly interested in roles with responsibility for operations, teams, suppliers, budgets, technical infrastructure, asset performance and continuous improvement.

I am open to permanent positions as well as selected project or transition assignments.

“Leadership is measured by the organisation you leave behind.”